top of page
1 (8)_500x549_edited_edited.png

App launch on May 1st

Privacy Policy

Welcome to LoveStories and our website at www.lovestorie.de! This privacy policy sets out the basis on which we will process any Personal Data that we may collect about you as a visitor to our website. This policy further sets out how we protect your privacy and your rights in respect of our use of your Personal Data.

WHO IS THE DATA CONTROLLER?

A “data controller” is a person or organization who alone or jointly determines the purposes for which and the manner in which any personal data is, or is likely to be, processed. In this sense, LoveStories, Hallerstrasse 247/1, 74564 Crailsheim, Crailsheim, Germany (“LoveStories”, “we”, “us”, or “our”) is the data controller. If you have any questions about this policy or about data protection at LoveStories in general, you can email us using kontakt@lovestorie.de with “Data Protection” in the subject line.

WHAT IS PERSONAL DATA?

Personal Data is information that makes it possible to identify a natural person. This includes, in particular, your name, date of birth, address, telephone number, e-mail address, but also your IP address. Anonymous data exists if no personal reference to the user can be made.

WHAT IS PROCESSING?

"Processing" means and covers virtually any handling of data.

WHAT LAW APPLIES?

We will only use your Personal Data in accordance with Germany's Data Protection Act (Bundesdatenschutzgesetz) (“BDSG”) and the EU's General Data Protection Regulation (“GDPR”), and of course only as described in this Privacy Policy.

WHAT ARE THE LEGAL BASES FOR PROCESSING PERSONAL DATA

We have to have at least one of the following legal bases to process your Personal Data: a) you have given your consent; b) the data is necessary for the fulfillment of a contract/pre-contractual measures; c) the data is necessary for the fulfillment of a legal obligation; or d) the data is necessary to protect our legitimate interests, provided that your interests are not overridden.

WHAT PERSONAL DATA DO WE COLLECT FROM YOU?

We may collect and process the following Personal Data about you:

 

a) Personal Data that you give us:

This is information about you that you give to us by contacting us or corresponding with us by email, or otherwise. It may include, for example, your name, address, email address, and telephone number; information about your business relationship with us; and information about your requirements and interests. 

 

b) Personal Data that our website and other systems collect about you: 

If you visit our website, it will automatically collect some information about you and your visit, including the Internet protocol (IP) address used to connect your device to the Internet and some other information, such as the pages on our site that you visit. This is used to monitor the performance of the website and improve the experience of visitors to the website. 

 

We use the hosting services of Wix.com Ltd, (40 Hanamal Tel Aviv St., Tel Aviv 6350671, Israel) for the purpose of hosting and displaying our website. Wix does so on the basis of processing on our behalf, and that also means that all data collected on our website is processed on Wix's servers. The legal basis for processing is our legitimate interest.

 

We also use the Content Management System (CMS) of Wix to publish and maintain the created and edited content and texts on our website. This means that all content and texts submitted to us are transferred to Wix and that your contact and contract data and your usage data are stored on Wix's servers. The legal basis for this processing is our legitimate interest.


We use so-called cookies on our website. Cookies are pieces of information that are transmitted from our web server or third-party web servers to your web browser and stored there for later retrieval. Cookies may be small files or other types of information storage. As set out in the Telecommunications Digital Services Data Protection Act Telekommunikation-Digitale-Dienste-Datenschutz-Gesetz (“TDDDG”) and the EU`s Privacy and Electronic Communications Directive (“PECD”), we need to obtain consent for the use of non-essential cookies. For further information on the cookies we use, please refer to our Cookie Policy.

OTHER USES OF YOUR PERSONAL DATA?

We may also collect, store, and use your Personal Data for the following purposes:

  • to operate, manage, develop, and promote our business and, in particular, our relationship with you and related transactions, including, for example: 

    • marketing purposes (when we have either gathered prior opt-in consent and/or have a legitimate interest to send you communications which we believe to be relevant and of use to you); 

    • to operate, administer, and improve our website and other aspects of the way in which we conduct our business;

    • to offer you our website and services;

    • to provide you with services or information that you may have requested; and

    • to keep you informed and updated on relevant topics or services you may be interested in.

  • to protect our business from fraud, money laundering, breach of confidence, theft of proprietary materials, and other financial or business crimes; 

  • to comply with our legal and regulatory obligations, bring and defend legal claims and assert legal rights; and

  • if the purpose is directly connected with an assigned purpose previously made known to you.

 

We will only process your Personal Data as necessary so that we can pursue the purposes described above and where we have a legal basis for such processing. Where our lawful basis for processing is that such processing is necessary to pursue our legitimate interests, we will only process your Personal Data where we have concluded that our processing does not prejudice you or your privacy in a way that would override our legitimate interest. In exceptional circumstances, we may also be required by law to disclose or otherwise process your Personal Data.

CHANGE OF PURPOSE

We will only use your Personal Data for the purposes for which we collected it as detailed above, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

DATA SHARING

In certain cases, it is necessary to transmit the processed Personal Data in the course of data processing. In this respect, there are different recipient bodies and categories of recipients.

 

Internal

If necessary, we transfer your Personal Data within LoveStories. Access to your Personal Data is only granted to authorized employees who need access to the data due to their job, e.g., to provide our products or services or to contact you in case of queries. 

 

External bodies

Personal Data is transferred to our service providers in the following instances:

  • in the context of fulfilling our contract with you,

  • to use marketing services and to advertise our products and services online,

  • to communicate with you,

  • to provide our website, and 

  • to state authorities and institutions as far as this is required or necessary.

 

International transfers 

We may transfer your Personal Data to other companies as necessary for the purposes described in this Privacy Policy. In order to provide adequate protection for your Personal Data when it is transferred, we have contractual arrangements including non-disclosure agreements, data processing agreements, and standard contractual clauses regarding such transfers. We take all reasonable technical and organizational measures to protect the Personal Data we transfer.

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We will delete your Personal Data when we no longer need such Personal Data, for instance, where:

 

  • it is no longer necessary for us to retain your Personal Data to fulfill the purposes for which we had collected it; 

  • we believe that your Personal Data that we hold is inaccurate; or 

  • in certain cases where you have informed us that you no longer consent to our processing of your Personal Data.

 

Sometimes, however, there are legal or regulatory requirements which may require us to retain your Personal Data for a specified period, and in such cases we will retain your Personal Data for such specified period; and we may need to retain your Personal Data for certain longer periods in relation to legal disputes, and in such cases we will retain it for such longer periods to the extent required.

DATA SECURITY

Our website uses SSL or TLS encryption to ensure the security of data processing and to protect the transmission of confidential content, such as contact requests that you send to us. We have also implemented numerous security measures (“technical and organizational measures"), for example, encryption or need-to-know access, to ensure the most complete protection of Personal Data processed through our website.

YOUR RIGHTS AND PRIVILEGES

Privacy rights 

You can exercise the following rights:

  • The right to access;

  • The right to rectification;

  • The right to erasure;

  • The right to restrict processing;

  • The right to object to processing;

  • The right to data portability;

 

Update your information and withdraw your consent 

If you believe that the information we hold about you is inaccurate or request its rectification, deletion, or object to legitimate interest processing, please do so by contacting us.

 

Access Request 

In the event you want to make a Data Subject Access Request, please contact us. We will respond to requests regarding access and correction as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days, we will tell you why and when we will be able to respond to your request. If we are unable to provide you with any Personal Data or to make a correction requested by you, we will tell you why.

 

What we do not do

  • We do not request Personal Data from minors and children;

  • We do not process special category data without obtaining prior specific consent;

  • We do not use automated decision-making including profiling; and

  • We do not sell your Personal Data.

 

Complaint to a supervisory authority

You have the right to lodge a complaint about our processing of Personal Data with a supervisory authority responsible for data protection. The data protection authority in relation to our services is The state commissioner for data protection and freedom of information in Baden-Württemberg (Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg), Lautenschlagerstrasse 20, 70173 Stuttgart (www.baden-wuerttemberg.datenschutz.de). The Federal Commissioner for Data Protection and Freedom of Information (BfDI) (www.bfdi.bund.de) is the Federal Commissioner for Data Protection. However, we would appreciate the opportunity to address your concerns before you contact the state commissioner or the BfDI.

USA SPECIFIC PROVISIONS

The following applies to users located in the United States. While we understand and appreciate that privacy and consumer data protection laws differ as they are subject to each state's legislature and that no data protection framework similar to the EU’s GDPR exists on a federal level, we are committed to follow and apply the relevant privacy rules and regulations for your state. 

 

As of the day of drafting, the following states had enacted privacy and consumer data protection laws: California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia. Under consideration of the similarities of the above provisions, no conflict should arise pursuing a uniform approach in granting all users in the USA the same rights and privileges as set out above. However, should ambiguity occur, the most stringent provision is chosen to ensure the most comprehensive approach when it comes to protecting your Personal Data.

 

Further, the following also apply

 

  1. “Shine the Light”

“Shine the Light” law (Civil Code Section 1798.83) requires us to respond to requests from California asking about the business’s practices related to disclosing Personal Data to third parties for the third parties’ direct marketing purposes. You may make a request about our collection and disclosure of your Personal Data using the contact details provided.

 

  1. COPPA (Children Online Privacy Protection Act)

When it comes to the collection of Personal Data from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under the age of 13 years old.

 

  1. CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. To be in accordance with CAN SPAM, we agree to the following: If at any time you would like to unsubscribe from receiving future emails, you can email us, and we will promptly remove you from ALL correspondence.

 

  1. Telephone Consumer Protection Act (TCPA)

If we process your Personal Data for the purpose of sending you SMS marketing communications, you may manage your receipt of marketing and non-transactional communications from us by replying or texting ‘STOP’ if you receive our SMS communications. In this respect, the data processing is carried out solely on the basis of our consent in personalized direct advertising per SMS.

 

  1. Controls For Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, our website does not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this policy.

 

  1. Right to complain

Finally, and in regard to the right to complain to a supervisory authority. You have the right to lodge a complaint about our processing of Personal Data with a supervisory authority responsible for data protection. Users based in the above-mentioned States may lodge a complaint with the relevant district attorney or attorney general office. However, we would appreciate the opportunity to address your concerns before you contact any supervisory authority.

CANADA AND MEXICO SPECIFIC PROVISIONS

Both Canada and Mexico have introduced data protection laws that are similar to the GDPR, namely Federal Law for the Protection of Personal Data in the Possession of Private Parties (“LFPDPPP”) supplemented by the Rules of the Federal Law for the Protection of Personal Data in the Possession of Private Parties in Mexico and the Personal Information Protection and Electronic Documents Act (“PIPEDA”) in Canada. Under consideration that the GDPR has played a pivotal role, no conflict should arise pursuing a uniform approach in granting all users in Mexico or Canada the same rights and privileges as set out above. However, should ambiguity occur, the most stringent provision is chosen to ensure the most comprehensive approach when it comes to protecting your personal data.


In terms of your right to complain, Canada’s national supervisory authority is the Office of the Privacy Commissioner (www.priv.gc.ca) and the National Institute of Transparency, Access to Information and Personal Data Protection (Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales) (“INAI”) is the national supervisory authority in Mexico (www.ifai.org.mx).

HELP AND COMPLAINTS

If you have any questions about this policy or about data protection at LoveStories in general, you can contact us using kontakt@lovestorie.de with “Data Protection” in the subject line.

CHANGES

The first version of this policy was issued on Tuesday, 21 January, 2025 and is the current version. Any prior versions are invalid, and if we make changes to this policy, we will revise the effective date.

Heading 1

Inter

Paragraph 1 and 2

Heading 2

Heading 3

Download the app

Swipe. Match. Love.

discover your next great story. Love starts here.

Register Now

bottom of page